Too many HVAC companies in the Treasure Valley start by deciding what they want to sell you.
At River City, we start with a commitment to get to the bottom of the problems you’re trying to solve. Then we use testing and building science to design and deliver long-lasting solutions.
Our process is simple:
01
We listen first.
02
We measure.
03
We fix the root cause.
04
We prove the results.
Step 1: We Listen First
Every project starts with listening. Before we measure anything, we want to understand what you’re experiencing in your home, like rooms that won’t stay comfortable, systems that run constantly, air that feels off, or bills that don’t make sense.
We also talk through your goals, priorities, and concerns so we know what a successful outcome looks like for you.
What this means for you:
You’re not being sold a solution before anyone understands the problem.
Step 2: We Measure
Next comes the actual testing of your home using our building-science training and diagnostic tools. We measure the things that actually determine comfort and performance, like airflow, duct pressure, insulation levels, air leakage, and more.
Our evaluations are thorough by design. It’s how we connect the symptoms you feel to what’s really happening behind the scenes.
What this means for you:
You get clear answers backed by real data, not guesses or assumptions.
Step 3: We Fix the Root Cause
Once we understand what’s really going on, we create a plan to address the root causes of the problems in your home. That might include:
We walk you through everything, answer questions, and make you part of the decision. With tools like the Amply app that include live 3D home modeling, we can even show you on the spot what new equipment will look like and how it will work in your home.
When it’s time to get started, our team completes the work with the same care we’d use in our own homes. Our technicians are highly trained and hold industry-leading credentials (NATE, BPI, RESNET, Mitsubishi Diamond Contractor, and more), ensuring the work is done correctly and built to last.
We’re clear about schedules and scope, protect your home during the project, and clean up thoroughly when we’re done.
What this means for you:
Problems are addressed at their source and the work is done the right way, not covered up with quick fixes or oversized equipment.
Step 4: We Prove the Results
After the work is complete, we test again, using the same diagnostic tools and third-party software to confirm that your home is actually performing better. You’ll see before-and-after numbers and, more importantly, you’ll feel the difference in your home.
We also help you with rebates and incentives, keep you updated on paperwork, and check back in to see how your home feels after you’ve lived with the upgrades.
What this means for you:
You leave the project with verified results, full documentation, and a partner you can call if anything doesn’t feel right.
